Wednesday 28 August 2013

Lost and Found

Well after letting off steam yesterday with Emirates after two phone calls to their Dubai Airport Lost and Found and three ignored emails to the airline I about my lost Kindle on my flight back from the Maldives, I sent a rather stern message to Emirates Customer services.

Today I contacted Kindle to inform them I had lost my Kindle in case anyone managed to order books through my account,. The good news was, I found out I could download an App that would allow me to access all the books I'd bought through Amazon on my laptop - Yippee, I can finish the 50 Shades Deeper I started on my holiday!

Feeling pleased with myself that I could access my library of book purchases, I routinely checked my emails there it was, an email from Emirates Customer Service, even better, they've got my Kindle, woo hoo!!!

Then ping! Amazon's amazingly efficient service-an email telling me they had de-activated my account attached to my Kindle-Nooo.

Well done Amazon for your extremely quick and efficient customer service, however, on this occasion, I can't help wishing they had been a bit more like Dubai Lost and Found!

Oh well ... 50 Shades, now where was I up to...  

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